Child Safety Standards

1. Our child-safety standard

Harry App (also branded HarryApp) prohibits child sexual abuse and exploitation (CSAE). A child means anyone under 18 for the purposes of these standards. No fan, public figure, or other user may use Harry App to abuse, exploit, groom, or sexually endanger a child.

These rules apply to profiles, messages, reviews, shared content, and scheduled or instant text, voice, and video sessions. They also prohibit using Harry App to arrange or facilitate exploitation outside the platform. Payment, public-figure status, or a private session does not create an exception.

These standards supplement our Terms & Conditions and Privacy Policy. They do not change the eligibility requirements in our Terms.

2. Prohibited content and conduct

• Creating, requesting, uploading, possessing for sharing, distributing, or linking to child sexual abuse material (CSAM), including images, videos, and computer-generated depictions of sexual abuse of children.
• Grooming or soliciting a child for sexual activity, sexual conversations, or sexual images, whether online or offline.
• Sexualizing children, promoting their sexual exploitation, or using threats, coercion, or blackmail against them, including sextortion.
• Offering money, gifts, paid bookings, or other benefits for the sexual exploitation of a child, or facilitating child sex trafficking.
• Encouraging others to commit these acts or attempting to evade enforcement through another account or communication channel.

3. Raise a child-safety concern

In app versions with Support & Safety, open Help & Support from your account, select Child safety, and submit your concern. Chat options also include Report a concern. Keep the receipt reference and check My reports for updates. If these options are not present in your installed version, contact the mailbox below.

You can report suspected CSAE involving Harry App by emailing [email protected]. Use the subject "Harry App child safety concern". You do not need a Harry App account to email a report.

Include the relevant username or profile link, booking or session ID if known, approximate date and time with time zone, and a brief description. Share only the information needed to locate and assess the concern; do not include passwords or payment credentials.

Do not download, copy, attach, or forward suspected CSAM to us. Provide identifiers or the location of the content instead. Do not continue an unsafe conversation or contact the suspected offender to collect evidence.

If a child is in immediate danger, contact local emergency services or law enforcement immediately. This email channel is not an emergency service.

4. Response and enforcement

Our response standard is to assess child-safety reports, prioritize risks to children, and take protective action based on the available information. When we obtain actual knowledge of CSAM on Harry App, we remove it or disable access to it in accordance with applicable law.

Enforcement may include restricting access to content or sessions, suspending or terminating accounts, and preventing further misuse. Confirmed CSAE is prohibited regardless of a user's role or payment history. A request to review an enforcement decision can be sent to the contact below; protective restrictions may remain during review.

Report information should be handled only by people who need it for safety review, enforcement, or lawful reporting. Relevant records must be handled and retained in accordance with applicable law and our Privacy Policy. Do not assume a live call has been recorded; provide session identifiers and a description when reporting call-related concerns.

5. Cooperation with appropriate authorities

Our standard is to report confirmed CSAM to the appropriate regional or national authority, or to the National Center for Missing & Exploited Children (NCMEC), as required by the laws that apply. We cooperate with lawful requests and handle any required preservation or disclosure of relevant information through the applicable legal process.

These standards do not replace a user's ability to report directly to law enforcement or a child-protection authority. Protecting a child takes priority over keeping a booking or conversation active.

6. Child-safety contact and policy updates

Use this address for concerns about a user, content, session, or the application of these standards. Updates to this policy will be published on this page with a revised update date.